Returns, Exchange and Refund Policy

If we determine that returned merchandise has been worn or used in any way, or if you have made multiple returns, additional restocking fees will apply.

Refused for Delivery will be charged restocking fees.

Refunds

For a credit card or PayPal refund we add $15.00 to the restocking fee to pay for the Free Shipping we provided when the wig was shipped to you. We actually lose money on a refund as our restocking charges only cover a portion of the packaging, shipping, inspection, return to and restock from the manufacturers, and cc service fees we incur on every order. 

Please understand that we can only provide a refund for a single item. If you are returning multiple items we will refund the amount of the most expensive single item and give you in-store credit on the balance.